Client Success Stories
From complex ERP upgrades to ongoing support across multiple locations, McDoaw has helped clients in a variety of industries streamline operations, reduce costs, and achieve long-term success. Below are just a few examples that highlight our flexible approach, deep technical expertise, and commitment to delivering real results.
Manufacturing
Industrial Equipment Manufacturer
Challenge:
Modern manufacturing companies need real-time visibility into inventory, production, and supply chain performance. We help manufacturers implement and optimize Dynamics NAV, Business Central, GP, and AX/F&O to improve shop floor processes, reduce waste, and ensure traceability.
Solution:
We migrated the client to Dynamics 365 Business Central, restructured their BOM setup, and implemented production planning modules. Custom dashboards were created using Jet Reports and Power BI to support both operations and finance teams.
Impact:
- Improved inventory accuracy across multiple warehouses
- Cut production planning time by 30%
- Delivered real-time dashboards that eliminated manual reporting processes
Challenge:
Solution:
Impact:
- Reduced purchase approval cycle by 70%
- Streamlined reporting across sales and vendor activity
- Increased system performance during peak volume
Distribution
Materials Handling Supplier
Healthcare
Multistate Provider Network
Challenge:
Solution:
We provided strategic migration planning, consolidated environments into a single instance, and designed role-based workflows for purchasing, payables, and reporting. End-user training was delivered in stages across departments.
Impact:
- Consolidated three ERP environments into one
- Standardized the chart of accounts and purchasing workflows
- Month-end close improved by 6 business days
Challenge:
Technicians in the field had no efficient way to log completed work or track job details, leading to delays in billing and performance reporting. Their NAV environment wasn’t configured for mobile functionality or service-specific metrics.
Solution:
We customized NAV to include service ticket functionality, added integration to their field mobile app, and created dashboards to track technician performance and job turnaround.
Impact:
- Enabled real-time tracking of technician job data
- Reduced average billing delay from 5 days to same-day
- Improved leadership oversight with live service dashboards
Field Services
Commercial Maintenance Contractor
Construction
Commercial Concrete Contractor
Challenge:
The organization struggled to track project costs, vendor expenses, and subcontractor payments across multiple job sites. Their Business Central setup wasn’t fully configured for construction workflows.
Solution:
We migrated the client to Dynamics 365 Business Central, restructured their BOM setup, and implemented production planning modules. Custom dashboards were created using Jet Reports and Power BI to support both operations and finance teams.
Impact:
- Project managers gained visibility into actual vs. budget
- Vendor payment accuracy improved significantly
- Finance team reduced reconciliation time by over 40%
These examples represent the type of impact McDoaw delivers through tailored ERP services. Whether you’re upgrading systems, improving processes, or looking for a trusted support partner, we’d love to help. Let’s talk about how we can support your next ERP initiative.
