MEET THE TEAM
At McDoaw, our strength lies in the people behind the projects. Our team brings decades of combined experience across Microsoft Dynamics and cloud technologies. Whether you’re looking for strategic guidance or fast-turnaround support, we’re here to deliver with clarity, consistency, and care.
Below is just a snapshot of our team. We work with a wider group of experienced consultants and specialists who help bring every project to life.
Muhammad Islam
Founder & ERP Team Lead
Muhammad is the driving force behind McDoaw’s delivery team, bringing more than a decade of hands-on experience across Dynamics NAV, Business Central, Great Plains, Dynamics AX, and Finance & Operations. With a background in finance and ERP architecture, Muhammad works directly with clients to design scalable, efficient solutions tailored to their business needs. He oversees every engagement to ensure it is executed to the highest standards, providing expert leadership throughout the project lifecycle.
Joanne Hawkes
Senior D365 ERP Developer
Joanne Hawkes is a Senior Microsoft Dynamics 365 Business Central Developer with over 20 years of experience designing, developing, upgrading, and supporting Microsoft Dynamics NAV and Business Central solutions. She specializes in AL development, complex customizations, API integrations, Git, Docker, PowerShell, SQL Server, and large-scale NAV-to-BC upgrades. Joanne has successfully delivered projects across manufacturing, distribution, retail, and equipment industries, with expertise in EDI, LS Retail, Shopify integrations, and warehouse automation. Known for her strong analytical skills and user-focused approach, she helps clients modernize their ERP systems while ensuring reliable, scalable, and high-quality solutions.
Jason Hull
D365 ERP Techno-Functional Consultant
Jason Hull is a Senior Microsoft ERP Consultant and Developer with over 23 years of experience delivering Microsoft ERP solutions. He specializes in Microsoft Dynamics SL, SQL Server, custom software development, manufacturing systems, reporting, and ERP integrations. Jason has extensive experience developing, customizing, and optimizing ERP environments to improve operational efficiency and support business growth. He also has deep expertise in data migration and system modernization, helping organizations successfully transition from legacy Microsoft ERP platforms to the latest Microsoft Dynamics solutions, including Dynamics 365 Business Central.
Jezuela Gega
Senior Business Central Consultant
Jezuela Gega is a Microsoft Dynamics 365 Business Central Functional Consultant with 10+ years of experience helping organizations streamline finance and operations through Microsoft ERP solutions. She specializes in workflow automation, OCR and AP/AR processes, financial management, and tailoring Business Central to meet each client's unique business requirements. Jezuela has extensive experience implementing and supporting Business Central, designing efficient business processes, developing custom workflows, and integrating Business Central with Salesforce and other business applications. She also provides Power BI reporting and analytics to help organizations make data-driven decisions. Known for her collaborative approach and strong support background, Jezuela helps clients successfully implement, optimize, and support their Microsoft ERP environments. Outside of work, she enjoys traveling and exploring new destinations.
Obaid Chatriwala
Senior D365 Consultant / Techno-Functional
Obaid brings over 20 years of deep technical and functional experience in the Dynamics ecosystem. With a portfolio of over 100 clients, he is known for solving complex ERP challenges with elegant, scalable solutions. Obaid is especially skilled at bridging the gap between technical design and business goals, ensuring each system enhancement drives measurable impact for the organizations he supports.
Amanda Eklund
D365 Consultant / Functional
Amanda is a seasoned D365 consultant with more than 12 years of experience in Microsoft partner environments. Starting her career as an end user, she brings a unique understanding of both user needs and technical functionality. Amanda has led countless successful implementations and upgrades, specializing in workflow optimization, system training, and cross-functional collaboration to ensure smooth adoption and lasting results.
Madeleine Falick
Sales Manager
Maddy leads McDoaw’s sales and account development efforts, combining in-depth knowledge of the Microsoft Dynamics space with a sharp instinct for client service. She has supported hundreds of companies in aligning the right consultants to their unique needs, and is known for her responsiveness, transparency, and long-term relationship-building. Clients trust Maddy as a true partner who listens deeply, understands their challenges, and delivers tailored support options.
Amr Gabr
Account Manager
Amr plays a central role in connecting clients with the right solutions for their Dynamics environments. With a passion for client service, he is known for being highly responsive, detail-oriented, and easy to work with. Amr takes the time to understand each company’s goals, ensuring that their experience with McDoaw is smooth, efficient, and fully aligned with their business needs.
Bilal Huss
Dynamics 365 CE & Power Platform Architect
Bilal is a Microsoft Certified Dynamics 365 CE and Power Platform Architect with over a decade of experience delivering successful CRM and Power Platform projects. He has led full life-cycle engagements from pre-sales demos and discovery sessions through delivery and go-live, serving in roles ranging from Solution Architect to Lead Consultant and key team member across multi-project environments. His background includes extensive enterprise-level work in the Financial, Real Estate, Construction, and Digital Services industries, leveraging Dynamics 365 CE/CRM, Power Platform, and Azure services to design scalable, high-impact solutions.
Naga Reddy
ERP Consultant
Naga is an experienced ERP Consultant with 5 years of expertise in Dynamics 365 Business Central, supporting clients in the Food & Beverage, Manufacturing, and Finance sectors. She has delivered projects leveraging a wide range of ISV solutions, including HurPal R2S, Warehouse Insights, License Plating, Quality Inspector, Shop Floor Insight, HurPal Rimal, MX Shipment, and Aptean ISV. Her strong functional and technical skills help organizations streamline operations, optimize workflows, and unlock the full potential of their Dynamics 365 investments.
Ridha Gadhgadhi
Cloud Application Architect
Ridha Gadhgadhi is a Senior Azure and Microsoft Solutions Consultant with 12+ years of experience designing, developing, and supporting enterprise applications. He specializes in Microsoft Azure, .NET development, SQL Server, API development, and Boomi integration, with extensive expertise in CRM processes and enterprise application support. Ridha helps organizations build scalable web applications, automate business processes, develop customer and partner portals, perform data analysis, and integrate business-critical systems. His broad technical background enables him to deliver secure, modern, and efficient solutions while helping clients successfully modernize and connect their Microsoft business applications.
Mouad Ennaciri
Senior Front-End Developer and DevOps Engineer
Mouad Ennaciri is a Senior Front-End Developer and DevOps Engineer with 10+ years of experience building modern, responsive, and scalable web applications. He specializes in Angular, front-end architecture, UI/UX implementation, DevOps, automation, and cloud-based development. In addition to his front-end expertise, Mouad also supports back-end development and system integrations when needed. He has played a key role in the design, development, and ongoing support of all of McDoaw's proprietary software solutions and IPs. Mouad helps clients build custom web applications, customer and partner portals, automate business processes, perform data analysis, and develop seamless integrations across enterprise systems. Outside of work, he is an avid soccer fan and enjoys traveling and exploring new cultures.
Ahmed Khalil
Senior Finance and Operation Technical Consultant
Ahmed Khalil is a Senior Microsoft Dynamics 365 Finance & Operations (F&O) Developer and Solution Architect with 15+ years of experience delivering enterprise ERP solutions across a wide range of industries, including food & beverage, energy, manufacturing, distribution, and professional services. He specializes in F&O development, system integrations, Microsoft Power Platform, SharePoint development, and designing custom business processes tailored to each organization's operational needs. Ahmed has extensive experience integrating Microsoft ERP solutions with banks, financial institutions, and other enterprise systems on a global scale, helping organizations automate complex business processes and improve operational efficiency. With a strong background in implementation, customization, and ongoing support, he helps clients successfully deploy, optimize, and maintain Dynamics 365 Finance & Operations while delivering scalable, secure, and modern Microsoft business solutions.
Amir Hamza
WMS and .NET Developer
Amir Hamza is a highly experienced WMS, web application, and .NET developer with 16+ years of hands-on expertise delivering enterprise-grade solutions across diverse industries. He brings strong technical depth in building scalable web applications, warehouse management systems, and backend services using Microsoft .NET technologies, with a proven track record in system design, development, and production support. He has extensive integration experience, working with complex enterprise ecosystems involving APIs, third-party systems, and cross-platform data exchange. His background includes strong SAP development and integration capabilities. Amir is also well-versed in production support and maintenance environments, ensuring system stability, issue resolution, and continuous improvement in live operations. Known for his strong API design and integration skills, he has consistently delivered robust, high-performance interfaces across multiple enterprise solutions. Outside of his technical expertise, Amir is a food enthusiast, bringing a curious and energetic personality that complements his deep technical skill set.
Shiv Gupta
Business Central Support Consultant
Shiv Gupta is an experienced Microsoft Dynamics 365 Business Central professional with over 11+ years of expertise across Finance, Manufacturing, Service, Project Management, and AP/AR modules. He has extensive experience tailoring and optimizing Business Central solutions to meet unique business requirements, helping organizations design and implement custom processes that align with operational and financial goals. His background also includes hands-on involvement in Warehouse Management System (WMS) processes, supporting end-to-end supply chain and inventory operations as needed. Shiv has contributed to Quality Management System (QMS) implementations, strengthening compliance, process control, and operational consistency within ERP environments. With a strong track record in Business Central implementations and support, Shiv Gupta is capable of handling full-cycle ERP engagements across multiple industries, bringing both functional depth and practical delivery experience to every project.
Mahmudul (Pankaj) Khan
Senior Business Central Developer
MK Pankaj is a Senior Microsoft Dynamics 365 Business Central developer with over 20+ years of extensive experience in designing, developing, and delivering enterprise ERP solutions across multiple industries. He brings deep technical expertise in Business Central customization, module development, and end-to-end system architecture, with a strong focus on scalable and maintainable solutions. He has significant integration experience, having worked on complex enterprise interfaces including Wave Order processing, Financial Reporting systems, Warehouse Management Systems (WMS), Quality Management Systems (QMS), ACH payment integrations, Shipping solutions, and EDI-based data exchanges. His work consistently focuses on enabling seamless data flow between Business Central and external systems through robust, reliable integrations. MK Pankaj is highly skilled in tailoring Business Central to meet unique business requirements, helping organizations optimize and automate their core processes through custom development. He also brings strong production support experience, ensuring system stability, efficient issue resolution, and continuous improvement in live environments.
Tuba Zafar
Dynamics CRM and Power BI Consultant
Tuba Zafar is an experienced Microsoft Dynamics 365 CRM professional with over 8+ years of expertise in CRM implementation, customization, and support across diverse industry environments. She has strong hands-on experience working with multiple Dynamics CRM modules, helping organizations streamline sales, customer service, and operational processes through well-structured CRM solutions.
She also brings solid integration experience, enabling seamless connectivity between Dynamics CRM and other enterprise systems through APIs and data integration frameworks. Her background includes strong working knowledge of the Microsoft Power Platform, including Power Apps and Power Automate, supporting business process automation and extended CRM functionality.
Abraham Neudorf
Senior Dynamics CRM Consultant (Ex-US Army Veteran)
Abraham Neudorf is a highly experienced Microsoft Dynamics 365 CRM professional with over 15+ years of expertise in CRM implementation, customization, and enterprise solution delivery. He has successfully supported and delivered CRM solutions for more than 100 clients across a wide range of industries, demonstrating strong capability in handling both complex and large-scale engagements. He brings extensive integration experience, enabling seamless connectivity between Dynamics CRM and external systems using APIs, middleware, and Microsoft integration tools.