Frequently Asked Questions
We know evaluating a new Microsoft Partner brings questions. Below are answers to the most common things clients ask us before working together. If you don’t see your question here, feel free to reach out. We’re happy to talk it through.
How quickly can you get started?
We can usually begin support within 24 hours of your first outreach. Whether it’s a scoped project or urgent system support, we prioritize fast turnarounds and clear communication.
Can you work alongside our internal team or another partner?
Yes. We frequently collaborate with internal IT teams, accounting departments, and existing vendors. Many of our clients bring us in to help with specialized work or speed things up when other resources are tied up.
What makes McDoaw different from other Microsoft Partners?
We focus on quality, responsiveness, and cost efficiency. Our consultants are U.S.-based, certified, and deeply experienced. There are no layers of red tape, no inflated pricing, and no unnecessary delays. Just real results, delivered by people who know the systems inside and out.
Are your consultants certified?
Yes. Our team includes certified professionals across Dynamics NAV, Business Central, GP, AX, F&O, CE, Power Platform, and Azure.
What are your rates?
Our standard rates vary based on role and project scope, but we’re highly flexible and often able to work within your budget. We pride ourselves on being one of the most cost-effective Microsoft Partners in the market.
Do you require long-term contracts?
No. We operate on a flexible, time and materials model with no long-term commitments required. You can engage us for a single issue or keep us on for ongoing support.
Can you support small or midsized teams?
Yes. Whether you’re a five-person accounting team or a growing company with complex ERP needs, we adjust our support to fit your size and goals.
What kinds of support do you offer?
We provide everything from troubleshooting and training to system upgrades, migrations, custom development, reporting, and integrations. Most clients use us to fill a gap, drive a project forward, or improve performance in one or more areas.
Do you work on both ERP and CRM systems?
Yes. We support ERP systems like NAV, Business Central, GP, AX, and F&O, as well as CRM systems within Dynamics CE. We also help connect ERP and CRM systems for a more unified experience.
Can you help us migrate from GP, NAV, or AX?
Absolutely. We’ve helped many clients transition to Business Central or F&O with full planning, data migration, module mapping, and training support.
Do you offer reporting help?
Yes. We build and refine Jet Reports, SmartList customizations, and Power BI dashboards. We also help automate reports that have traditionally been manual.
Are you able to create custom workflows and automations?
Yes. We often build custom workflows within Dynamics environments and integrate Power Automate or Power Apps to help teams save time and reduce manual steps.
How do you typically bill for services?
Most work is billed monthly on a time and materials basis. For scoped-out projects, we can also arrange milestone billing or fixed-fee pricing where appropriate.
Can you scale up support if we expand or go live with a new system?
Yes. Many clients begin with a specific task or issue, then expand support as their system grows. We can scale with you, whether you need part-time help or full project support.
What is it like to work with your team?
We keep it simple. You’ll work directly with experienced consultants who understand your system and communicate clearly. We’re fast, reliable, and focused on helping your team succeed without overcomplicating the process.
Can you help us upgrade from Dynamics NAV to Business Central?
Yes. We’ve supported dozens of NAV to BC migrations, including version assessments, historical data decisions, and phased go-lives. We also offer training for users adjusting to the new interface.
We’re still running Dynamics GP. Can you help us extend its life?
Definitely. Many of our clients are staying on GP for the time being. We help optimize performance, build better reporting, support integrations, and provide ongoing support until you’re ready to migrate.
Is Business Central a good fit for smaller teams?
Yes. Business Central is cloud-based, scalable, and ideal for growing organizations. We help clients configure it to suit their size, goals, and budget without overengineering the setup.
Do you support Jet Reports and SmartList?
We do. Whether you need help building from scratch, modifying existing reports, or automating data pulls, we can support Jet Reports, SmartList Builder, and Power BI.
Can you support our on-prem NAV environment?
Yes. We continue to support all versions of Dynamics NAV, from early 2009 releases through NAV 2018. We can help maintain, optimize, or prepare for a future upgrade to BC when the time is right.
What’s the best way to get started?
Just reach out. Whether you have a clear project in mind or just need help exploring next steps, we’re happy to have a quick conversation. No pressure or commitment, just a helpful discussion to see if we’re the right fit for your team.