McDoaw provides flexible support and implementation services for organizations using Dynamics 365 Customer Engagement (CE), including Sales, Customer Service, Field Service, and Marketing modules. Whether you need help streamlining lead management, improving case resolution workflows, or connecting CE with your ERP system, our team brings practical experience and hands-on support to help you make the most of your CE environment.
We Support:
- CE module implementations and configuration (Sales, Customer Service, Field Service, Marketing)
- Custom workflows, forms, dashboards, and views
- Power Automate and Power Apps integrations
- Data migration and cleansing from legacy CRMs
- Role-based user training and adoption planning
- Integration with ERP (Business Central, F&O, GP, etc.) and Azure services
- Ongoing support, troubleshooting, and performance tuning
Whether you’re just getting started with CE or need help improving your current setup, we tailor our support to your goals and user needs.
